Reference

spn888 Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open an spn888 account, sign in on mobile, or use DANA, OVO, GoPay and QRIS.

Clear data purposesWallet records explainedAccount access controlsCookie choices
spn888 spn888 Privacy Policy for Your Account
PRIVACY HELP ROUTE

Where To Ask About Privacy

You can ask us about your personal data without leaving the account area.

Account request Ask us to explain, correct, or remove eligible account details through the support path…
Wallet reference For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account questions, include the relevant…
Access concern If a new device or unfamiliar sign-in appears, tell us through your account support…
DATA CONTROL DETAILS

How We Protect Account Details

We keep this policy practical by linking each data type to an account action you recognise: phone verification, wallet matching, device access, cookies, or a support request.

Account data

We use registration and phone-verification details to identify the correct account, send account notices, and handle privacy requests. We do not need unrelated personal details to answer a standard policy question.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references help us match an account action with its status. We retain the record needed for reconciliation and applicable legal duties.

Cookie settings

Cookies can retain your session and selected settings, while similar browser storage helps pages work consistently. You can manage browser permissions, although some account functions may then require another sign-in.

Device checks

We may use device type, browser details, sign-in time, and related signals to spot unusual account access. These checks support account protection without treating a device signal as your identity by itself.

Retention period

We keep personal data only for the period needed for the stated purpose, account records, dispute handling, security checks, or applicable legal requirements. When no purpose remains, we remove or de-identify it where practical.

Change requests

To request access, correction, deletion, or clarification, contact us through the account support route. Include your registered phone detail and the specific record so we can verify scope before responding.

Privacy Policy Questions For spn888

These Privacy Policy answers address the account and wallet questions we expect from Indonesian customers before they open an account. Each answer points to a practical step, from phone verification to cookie control and a request for access or correction.

It covers data connected to your account, phone verification, sign-in activity, device signals, cookies, support requests, and payment references from DANA, OVO, GoPay, QRIS, bank transfer, or virtual account.

Phone verification helps us connect an account request to the correct person, reduce mistaken access, and locate a privacy request. We may ask for it before discussing account records or changing details.

Yes. The Privacy Policy includes references used to match DANA and QRIS activity with your account, along with OVO, GoPay, bank transfer, and virtual account records where those methods are used.

You can ask for access through the support path attached to your signed-in account. Include your registered phone detail and describe the records requested; we verify the request before sharing eligible data.

Send a correction request through your account support route and identify the detail that needs changing. We may confirm your phone verification first, then assess the request under applicable local requirements.

Cookies and browser storage may retain your session and settings when you use a mobile browser. You can adjust browser permissions, but disabling them may require repeated sign-ins or limit account functions.

Use the privacy contact path connected to your account and state whether your request concerns access, correction, deletion, retention, or clarification. Where local law permits, we use your account details to verify it.